Last Updated: 18/10/2026
Welcome to Thunder Hospitality (“we”, “our”, “us”). By accessing our website, engaging with our brands, or using any of our services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree with these terms, please discontinue use of our website and services.
Thunder Hospitality is the parent company managing a diverse portfolio of hospitality brands across India, including restaurants, pubs, sweet and savoury outlets, catering units, and other food and beverage operations. These Terms apply to your interaction with the Thunder Hospitality website and any service, content, or information provided under our umbrella.
1. General Use
- By accessing our website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.
- You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others.
2. Services Under Thunder Hospitality
Thunder Hospitality oversees multiple brands and offerings including:
- Retail food and beverage outlets
- Pubs and entertainment venues
- Sweet and savoury stores
- Outdoor catering services
- Corporate and bulk food orders
- White-label production units
- Central kitchen and manufacturing operations
Each sub-brand or service may maintain its own specific Terms & Conditions. These general Terms apply to the parent company and its website.
3. Accuracy of Information
- We strive to provide accurate, up-to-date information on our website.
- However, product descriptions, pricing, availability, and service details may vary across individual brands and locations.
- Thunder Hospitality is not responsible for typographical errors or unintentional inaccuracies.
4. Orders, Purchases & Payments
When interacting with any Thunder Hospitality brand:
- Orders must be placed through approved channels (store, website, app, or corporate sales representative).
- Full payment may be required at the time of purchase unless otherwise agreed.
- For bulk, corporate, or catering services, advance payments and minimum order quantities may apply.
- Thunder Hospitality or its brand subsidiaries reserve the right to refuse or cancel any order.
5. Cancellation & Refund Policies
Cancellation, replacement, and refund policies may vary based on the brand and nature of service. However, the following general principles apply:
- Perishable food items are non-returnable.
- Bulk orders, corporate orders, and catering services may require advance notice for cancellations.
- Refund eligibility will depend on production progress, resource allocation, and service commitments.
- Refunds, where applicable, will be processed within 7–10 business days.
For specific policies, customers should refer to the relevant brand’s detailed terms.
6. Event & Catering Services
Thunder Hospitality offers catering for corporate events, weddings, and private gatherings through its designated brands.
- Bookings require advance confirmation and a non-refundable deposit.
- Final guest counts must be provided within the agreed timeline.
- Extra guests or last-minute changes may incur additional charges.
- Thunder Hospitality is not responsible for delays arising from venue restrictions, traffic, or weather conditions.
7. Intellectual Property
- All logos, brand names, images, content, and material on this website are the property of Thunder Hospitality or its respective subsidiary brands.
- Unauthorized use, reproduction, distribution, or modification is strictly prohibited.
8. Data Protection & Privacy
- The collection and use of personal information on our website is governed by our Privacy Policy.
- By using our website, you consent to the processing of your information as described in that policy.
9. Third-Party Links
Our website may contain links to third-party sites for convenience.
Thunder Hospitality is not responsible for the content, policies, or practices of these external websites.
10. Liability Limitation
Thunder Hospitality will not be liable for:
- Any losses caused by incorrect product handling, delays, or misuse
- Events beyond our reasonable control
- Indirect, incidental, or consequential damages
- Service disruptions due to maintenance, technical issues, or external factors
You use the website and associated services at your own discretion.
11. Modifications to Terms
Thunder Hospitality reserves the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with the revised date.
Continued use of our website constitutes acceptance of these changes.
12. Contact Information
For any concerns, clarifications, or support, please contact:
Thunder Hospitality – Corporate Office
Email: info@thunderhospitality.in
Phone: +91 9739162807
Address: GROUND FLOOR, BDA 80 Feet Rd, Vysya Bank Colony, Shantiniketan Layout, Arekere, Bengaluru, Karnataka 560076
